In addition to our impact scores above, we ask people to share some of their thoughts on our performance.  These are some of these things that they say about us:

“I retained Lucy as someone with a great breadth and depth of experience in the social care sector to conduct a major piece of work into defining the culture of our organisation and to come up with relevant statements and an action plan. She did not disappoint. From the moment we first discussed the project she has been outstanding in every regard from producing a clear response to tender, which included competitive fees and a clear mandate, to completing the project to time and budget. She instantly gained the confidence of my senior leadership team and through a survey and focus groups – where she gained the trust and respect of my staff at all levels – she presented her findings in a clear, articulate and understandable way such that everyone bought into her statements and action plan. I cannot recommend her highly enough and from my many years of experience in various sectors I can honestly say that she is the most efficient and effective consultant I have had the good fortune to engage. The current Covid-19 crisis has prevented us launching the action plan as we would have hoped but I am confident that it will achieve its goal.” John Hoskinson – CEO Milestones Trust

“Lucy provided great leadership and insight. Her thoughtfulness and enthusiasm were an inspiration. She:-

• Provided coaching and mentoring to the member of the senior management team tasked with delivering a change programme
• Reviewed the new financial planning model & the associated language with a view to it becoming more person centred/driven
• Supported the development of a revised pricing structure
• Supported the development of a change programme plan

I would have no hesitation to call on Lucy’s services when we need extra help with change management and the need to have an “outside view”.  Richard Adams – Managing Director Octagon Consultancy

“Lucy brings a dynamic slant to leadership coaching. She provokes her participants to explore both their personal  strengths and those of their organisation and then ultimately how to leverage both.  The goal being to realise the very best performance  from themselves and their team and ultimately to secure inspirational outcomes for the people being served.  She uses a an inclusive, values-led and person- centred approach to coaching leaders, with lasting and measurable outcomes for more than just the participants”  Wande Showunmi – Executive Director People and Transformation Livability

“Lucy coached me through the delivery of a high level organisational plan following a strategic review of services. I warmed quickly to her coaching style, and through our monthly sessions I was able to finally acknowledge my strengths and expertise in my area of work.  The impact of this on my confidence and leadership has enabled me to successfully lead my directorate through very challenging times and achieve some great successes.  Lucy has had a very positive impact on my personal and professional development.” Mary Schumm – Director of Learning Disability Services Certitude

“Working with Lucy as we approached the launch of our new service and company branding was a pleasure and a great assistance.  She helped provide the catalyst to get the project across the line. Like all good coaches, Lucy is a great listener and follows up with inciteful and challenging questions that help free up your own thinking and move you past blockages and barriers.  Her input was always positive and with her depth of experience she had many practical solutions and tools to help manage the project and bring it in on time.”  Steve Hughes – Head of Compliance & Operations Octagon Consulting.